Last Updated: May 13, 2020
If you accept or agree to this Agreement on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to the Agreement and, in such event, “you” and “your” will refer and apply to that company or other legal entity and any Authorized Users.
THE INFORMATION WE COLLECT AND HOW WE USE IT
In the course of operating the Services, Toro collects or receives the following types of information, which may include personal information.
We collect contact information on our Services or through other methods of communication; contact information typically includes your name, email address, and any information you provide in messages to us. If you are accessing the SaaS Product we also collect your username. Additionally, if you are requesting access to the On Prem Product you will need to provide your Amazon account ID. We use such contact information for purposes such as registering you for an account, providing you with a demo of our Products, providing you with information about the Services, responding to your inquiries, sending you email alerts (including marketing emails), or providing you the Services.
The On Prem Product runs and stores data locally on your hardware. We will only have access to the data stored on the On Prem Product to the extent you provide us with remote access to resolve any issues with the On Prem Product.
If you use our SaaS Product, we will have access to User Data that you specify for the SaaS Product to query and the User Analytics. We do not have access to any data in your databases that you do not submit to the SaaS Product. The User Data is used to provide you the data analytics and management services through the SaaS Product.
Like most websites today, our web servers keep log files that record data each time a device accesses those servers, including when you access and use the SaaS Product. The log files contain data about the nature of such access, including the device’s IP address, user agent string (e.g., operating system and browser type/version), referral URL (i.e., the external source by which you arrived at our Website or the SaaS Product) and the pages you’ve clicked on while on our Website or when using the SaaS Product) (the “Usage Data”). We may use this Usage Data for purposes such as assisting in monitoring and troubleshooting errors and incidents, analyzing web traffic, fraud prevention and security, or optimizing the user experience.
We collect information using “cookie” technology. Cookies are small packets of data that a website stores on your computer’s or mobile device’s hard drive (or other storage medium) so that your computer will “remember” information about your visit. We use both 1st and 3rd-party session cookies and persistent cookies. Below is a general primer on session and persistent cookies; information collected by cookies depends on its particular purpose. For more information, please see the information regarding analytics providers discussed further below.
● Session Cookies: We use session cookies to make it easier for you to navigate our Services. A session ID cookie expires when you close your browser.
● Persistent Cookies: A persistent cookie remains on your hard drive for an extended period of time or until you delete them. You can remove persistent cookies by following directions provided in your web browser’s “help” file. To the extent we provide a log-in portal or related feature on our Services, persistent cookies can be used to store your passwords so that you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our visitors to personalize the experience on our Website and SaaS Product.
In some cases, we may associate information that you have provided to us (e.g., email address) with the cookies that we use. In addition to facilitating the purposes described above, this is useful in understanding your engagement with other content related to our SaaS Product (e.g., email open rates, URL click-throughs).
If you do not want us to place a cookie on your hard drive, you may be able to turn that feature off on your computer or mobile device. Please consult your browser’s documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, certain aspects of the Services may not function properly or as intended.
Third-Party Analytics Providers
For Google Analytics, please visit: https://www.google.com/analytics
For Mixpanel, please visit: https://help.mixpanel.com/hc/en-us/articles/360001113426-Opt-Out-of-Tracking
We automatically collect geolocation information from your device via your browser’s location services to the extent locations services are enabled on your device. Please consult your browser’s documentation regarding how to turn off location services. If you disable location services, you may not be able to use the full array of features and functionalities available through our Website or SaaS Product.
In an ongoing effort to better understand our users and the Website and SaaS Product, we might analyze Usage Data, User Data, and User Analytics output by the SaaS Product (and any Usage Data, User Data or User Analytics you voluntarily provide us with respect to the On Prem Product) in aggregate form to operate, maintain, manage, and improve the Services. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, and business partners. We may also disclose aggregated user statistics in order to describe the Services to current and prospective business partners and to other third parties for other lawful purposes.
Onward Transfer to Third Parties
Like many businesses, we hire other companies to perform certain business-related services. We may disclose personal information to certain types of third party companies but only to the extent needed to enable them to provide such services. The types of companies that may receive personal information and their functions are: hosting services, technical assistance, database management/back-up services, use analytics, email marketing platforms, customer service, payment processing, and communications services.
We may also disclose personal information to our parent companies, subsidiaries, affiliates, joint ventures, or other companies under common control in order to support the marketing and sale of our Products.
Disclosure to Public Authorities
We are required to disclose personal information in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.
OPT-OUT FOR DIRECT MARKETING; EMAIL MANAGEMENT
You may opt out at any time from the use of your personal information for direct marketing purposes by emailing the instructions to email@example.com or by clicking on the “Unsubscribe” link located on the bottom of any Toro marketing email and following the instructions found on the page to which the link takes you. Please allow us a reasonable time to process your request. You cannot opt out of receiving transactional e-mails related to the Services.
HOW WE PROTECT YOUR INFORMATION
IMPORTANT NOTICE TO ALL NON-US RESIDENTS
Our servers are located in the US and elsewhere. Please be aware that your information may be transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your country of origin. If you are located outside the United States and choose to use the Services, you do so at your own risk.
CALIFORNIA PRIVACY RIGHTS
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to obtain certain information about the types of personal information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. If you wish to submit a request pursuant to Section 1798.83, please contact Toro via email at firstname.lastname@example.org.
DO NOT TRACK
Toro responds to “Do Not Track” settings and other related mechanisms at this time.
NEVADA PRIVACY RIGHTS
If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information. You can exercise this right by contacting us at email@example.com with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A.
LINKS TO EXTERNAL WEBSITES
HOW TO CONTACT US